Privacy Policy – Doda Studios

Effective Date: 11/09/2024

Doda Studios ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.dodastudios.com, or make purchases from us. By using our website or purchasing our products, you consent to the data practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information:Name, email address, phone number, billing and shipping addresses, and payment details when you purchase products or create an account.
Technical Information:Your IP address, browser type, operating system, referring URLs, and browsing actions collected through cookies and other tracking technologies.
Transaction Information:Details about products purchased, order history, and any communications related to your transactions with us.
Marketing and Communication Preferences:Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

To Process Orders:Fulfilment and delivery of products you purchase, including handling returns, exchanges, and related customer service.
To Improve Our Website:Analyse site performance, user behaviour, and trends to enhance the user experience and troubleshoot any issues.
For Marketing and Promotions:Send promotional emails, newsletters, or updates on new products, sales, or services, provided you have given consent.
To Comply with Legal Obligations: We may use your data to comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell, rent, or share your personal data with third parties except in the following circumstances:

Service Providers:We may share your information with third-party service providers who assist in processing payments, delivering products, or providing customer support. These providers are obligated to protect your data.
Legal Obligations:If required by law, we may share your personal data to comply with legal obligations, respond to legal claims, or protect our rights, privacy, or safety.
Business Transfers:In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality and performance of our website. Cookies help us understand user behaviour, save your preferences, and provide personalised experiences. You can control your cookie settings through your browser preferences, but disabling cookies may affect your experience on our site.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. You may request that we delete your personal data by contacting us at [email protected], and we will comply with your request unless we are legally required to retain certain information.

6. Your Data Protection Rights

Depending on your location, you may have the following rights concerning your personal data:

Access:You can request a copy of the personal data we hold about you.
Correction:You have the right to correct any incomplete or inaccurate information.
Deletion:You may request that we delete your personal data, subject to legal retention obligations.
Objection to Processing:You may object to our processing of your data under certain conditions.
Withdraw Consent:If you previously provided consent for data processing, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at [email protected].

7. Data Security

We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no internet-based service is completely secure, and we cannot guarantee the absolute security of your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before submitting any personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices. When we make updates, we will post the revised policy on our website with a new "Effective Date." We encourage you to review this page periodically for the latest information on our privacy practices.